TENTATIVE BOOKINGS
A tentative booking will be held for a period of seven (7) days only. If another enquiry is made for the tentative booking date within the 7 days, we will endeavour to call you and offer you first choice.
CONFlRMATION/DEPOSIT
A deposit of $500 for the Cellar Room & $1000 for Panorama & Tabletop Rooms is required within fourteen (14) days of confirmation to secure your booking. This amount will be credited to a master account in your name. On receipt of the deposit your event will be confirmed. All catering details must be confirmed seven (7) days prior to the function.
CANCELLATION OF FUNCTIONS
In the event of a function cancelling, the following terms are applicable:
- ALL CANCELLATIONS MUST BE MADE IN WRITING.
- Events booked Monday to Thursday- Where notification is provided in writing one month prior to the date of the functions, a full refund of the booking deposit will be made. Cancellations made less than this time will forfeit all rights to any refund.
- Events booked Friday- Sunday- DEPOSIT IS NON-REFUNDABLE.
- For cancellation within 30 days of the proposed event date the cancellation fee will be 50% of the estimated value of your total bill.
- For cancellation within 7 days of the proposed event date the cancellation fee will be 100% of the estimated full value of your event.
A GUARANTEED FINAL NUMBER
A guaranteed final number of guests attending the function is required five (5) working days prior to the commencement of the function. This is the minimum number of guests for which you will be charged whether they attend the function. We love to welcome groups of all sizes to Picnic Point. Groups under our stated minimum menu number incur a chef labour charge of $120. Please check with us if you have any questions.
REDUCTION IN NUMBERS
Any decrease in catering numbers in excess of 20% less than 60 days prior to your event will incur a 50% charge of the per head food price.
LOSS, DAMAGE & RISK
Loss or damage to the property, carpet, fixtures or fittings caused by the client, guests, agent or contractors before, during or after the function, will be the financial responsibility of the organiser and an appropriate charge will apply. We do not permit anything to be attached to the walls without our written consent.
ENTERTAINMENT/ SPEAKERS
Management reserves the right to control the quality, style and volume of entertainment booked. Volume must not exceed 80 decibels and will be monitored. DJs and Jukeboxes are welcome however we ask that you seek written permission from our manager should you wish to book a band as the noise level may impact on other bookings within the venue and therefore permission must be sought.
EXHIBITIONS/ DISPLAYS
To maintain the high standard and condition of our rooms for future exhibitors and displays, no items are to be attached to, pinned or glued to the wall surfaces in any pre-function or function rooms without our prior approval. If damage to our property occurs resulting directly from displays or deliveries, a repair or replacement fee will be charged. General linen usage is included in your room hire fee, however if extra tables are required for display then a $15.00 fee per cloth will apply.
INSURANCE
Management will take all responsible care to protect the property of its guests but accepts no responsibility for the loss, damage or theft of merchandise or other property in the premises, prior to, during or after the function. We recommend organisers take out their own liability insurance. Our document regarding evacuation procedures in case of emergency is available as a PDF on our website.
MENU VARIATION/ PRICE VARIATIONS
Whilst every possible effort is taken to maintain menus and prices, these are subject to change at Management's discretion up to one (l) month prior to your function. A 15% surcharge will apply to food and beverages on any function conducted on a gazette Public Holiday.
EXTRA TIME AND OTHER FEES
Picnic Point Function Centre is licensed to midnight. Our function bar closes at ll.30pm for a strict midnight exit. If the premises are not vacated by midnight a $600 surcharge will be added to your account.
DELIVERIES/ SET UP
Delivery/ set up of your equipment to Picnic Point Function Centre must be made on the day of your function during the hours of 8.30am - 4.00pm. After hours deliveries/ set-ups will incur a surcharge. Pack down and removal of your
equipment must be made on the day of your function or a labour surcharge will apply.
ROOM CHANGES
Management reserves the right to change a function room where it deems necessary. However, every effort will be made to choose an alternative function room comparable to that originally chosen and to notify the organizer as soon as possible.
ALCOHOL/ FOOD
Unless otherwise agreed upon by management, no food nor alcohol products are permitted to be brought into the function rooms. Picnic Point supports Patron Care & serves alcohol in line with our house policy. A copy of our House policy is available for viewing on our website. It is illegal to serve alcohol to (l) Intoxicated Patrons (2) Disorderly Patrons (3) Patrons under 18 years of age.
CONDUCT OF GUESTS
Management reserves the right to remove any guest from the premises should we believe they are behaving in an unreasonable/ unbecoming manner.
ACCOUNTS
Our policy requires full payment of all function charges at the conclusion of the function. Account facilities may be arranged however, these are subject to approval of a Credit Application. If payment of the account is not paid within seven (7) days late payment penalties apply as per your invoice.
INTERNET
Please visit our website for terms and conditions & further information on Wire less Internet Access at Picnic Point.
FIRE & SAFETY
Fire evacuation diagrams and procedures are posted in each function room.
CLEANING
Whilst normal cleaning is included in the room hire, should additional cleaning be required, an appropriate fee will be charged. No confetti or glitter is permitted on the grounds or within the facilities.
FUNCTION AGREEMENT
Management will take all reasonable steps to ensure the conditions of this Agreement are observed, however, the complex will not be responsible if it is unable to carry out the terms of this Agreement due to circumstances beyond our control. A signed copy of this Agreement is required on confirmation of booking.
TERMS &
CONDITIONS
FUNCTIONS