TERMS &
CONDITIONS
WEDDINGS
Tentative bookings
A tentative booking will be held for a period of seven (7) days only. If another enquiry is made for the tentative booking date within the 7 days, we will endeavour to call you and offer you first choice.
Confirmation/deposit
A non refundable deposit of $1000.00 is required within fourteen (I 4) days of confirmation to secure your booking. This amount will be credited to a master account in your name. Upon receipt of the deposit, your event will be confirmed with Picnic Point Toowoomba and is confirmation of our terms and conditions. We accept cash, direct credit, EFTPOS, & credit cards. Credit card payments incur merchant fees. Payment of the deposit is taken to be acceptance of these terms and conditions.
Accounts
Our policy requires full payment of all charges prior to your reception. Six weeks prior a further payment of fifty percent of estimated costs. Final payment is required seven (7) days prior to the event. Credit card details are required for the charging of any other expenses incurred on the day. Credit card payments for the above portions can only be accepted if the merchant fee applicable is paid in addition to the final account. (Merchant fees applicable - Visa,
Bankcard & Mastercard credit cards= 1.1%; diner's club international= 3% and American express cards= 1.5%) are you having a tab-if so please fill out the credit card authority.
Cancellation
In the event of a wedding cancelling, the following terms are applicable;
1. All cancellations must be made in writing
2. Deposit is non-refundable.
3. For cancellation within 30 days of the proposed wedding date the cancellation fee will be 50% of the estimated
value of your total bill.
4. For cancellation within 7 days of the proposed wedding date the cancellation fee will be 100% of the estimated
full value of your event.
A guaranteed final number
A guaranteed final number of guests attending the function are required seven days prior to the commencement of the function. This is the minimum number of guests for which you will be charged, whether or not they attend the
function.
Loss or damage
Loss or damage to the property, carpet, fixtures or fittings caused by the client, guests, agent or contractors before, during or after the function, will be the financial responsibility of the organiser and appropriate charges will apply. Please be advised that smoke machines and sparklers are not permitted as they will set the fire alarms off.
Entertainment
The management reserves the right to control the quality, style and volume of entertainment booked. Volume must not exceed 80 decibels and will be monitored. DJs & jukeboxes are welcome however we ask that you seek written permission from our functions manager should you wish to book a band as the noise level may impact on other bookings within the venue and therefore permission must be sought.
Insurance
Management accepts no responsibility for the loss, theft of, or damage to, organiser's or guest's property in the premises, prior to, during or after the function. We recommend organisers take out their own insurance.
Menu variation/price variations
Whilst every possible effort is taken to maintain prices during the year, management reserves the right to increase prices with 3 months notice. Picnic point Toowoomba reserves the right to adjust menus at any time due to market availability and seasonal variations. A 15% surcharge will apply to food and beverages on any function conducted on a gazetted public holiday. All prices quoted herein are inclusive of GST.
Room Changes
Management reserves the right to change a function room where it deems necessary. However, every effort will be made to choose an alternative function room comparable to that originally chosen and to notify the organiser as soon as possible.
Alcohol/Food
Alcohol and food may not be brought on to the premises of Picnic Point Toowoomba. Where your guests do not abide by this condition, Picnic Point reserves the right to confiscate this alcohol/food and levy a charge to the organiser, should it deem necessary. Picnic Point is bound by Responsible service of alcohol regulations & a copy of our house policy is available on our website. It is illegal to serve alcohol to (1) Intoxicated Patrons (2) disorderly Patrons or (3) Patrons less than 18 years of age.
Minimum Numbers
Minimum numbers apply where and when stated to each room. The minimum number stated equates to the package booked and the minimum spend required when booking that room.
Conduct Of Guests
Management reserves the right to remove any guest from the premise should we believe they are behaving in an unreasonable / unbecoming manner.
Cleaning
Whilst normal cleaning is included in the room hire, should additional cleaning be required due to excessive mess an additional cleaning fee will be charged. No confetti or glitter is permitted on the grounds or within the facilities.